Web ClickPanda

Transactional Email

Send transactional emails quickly and efficiently using SMTP Relay and get sending statistics. The best SMTP Relay transactional email sending platform for CRM and ERP platforms.

Transactional Email Plans

Delivery guaranteed according to terms of service.

Need a larger-scale solution?

If your sending volume exceeds our standard plans, we have options designed to grow with you.

Dedicated channel

Plans of up to 40 thousand messages per month to power your business.

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Opptima (Clickpanda Group's enterprise solution)

Plans starting at 50 thousand messages per month, with custom options for volumes above one million messages.

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What is an SMTP relay transactional email service?

The SMTP Relay transactional email service is the way in which large companies send their notifications to their customers after carrying out a certain action or transaction.

Actions such as:

Create an account
Confirm the purchase of an order
An invoice is sent

Easily Configure Your Platform

Thanks to our SMTP Relay API service, you can send your transactional emails from our platform, without setbacks or advanced configurations. You'll get advanced statistics on the emails you send and you'll know their deliverability through daily reports.

Optimized Deliverability

With our advanced system, we optimize the delivery of your emails, so that they reach the inbox of your customers. We have a team of experts who will help you with the configuration of your platform.

Our SMTP service runs on Opptima's infrastructure, letting us guarantee high, stable deliverability even at lower sending volumes.

Monitoring and Statistics

From our platform you can monitor all the traffic of the messages sent, see consumption and click maps from one place.

Custom Templates

Create your transactional emails with our drag-and-drop editor. You can create custom designs and use variables to give it a professional touch.

Get your desired product with our expert advice.

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Get personalized advice

We make it easy for you to focus on your business

Set up your account

Connecting your service or platform to our SMTP Relay service has never been easier. You can do it via username and password. Also connect via API.

Automate shipments

Configure and schedule each sending of your emails to be sent through our SMTP servers.

Delivery and opening report

Monitor the sending of your emails, validating that they are delivered correctly. Enjoy our live monitor to check how often your messages are opened.

Do you have questions about our services?

Get advice from an expert who will help you choose the best option for your business.

Frequently Asked Questions

We answer all your questions about SMTP

What are the benefits of sending Transactional Emails to my customers?

1. Effectiveness
The purpose of transactional e-mail is to send notifications to your customers depending on the actions taken, that is, if your customer registers on your website, an email will be sent to them notifying them of the registration, as well as with any purchase, password changes, movements, purchases, among others.
This type of notification is crucial for communicating with your customers, since you will professionally and directly manage your client's internal movements on your website
2. Customizable
From our platform you have the possibility to customize your transactional emails. You can create your templates adaptable to your corporate image by making your messages more striking

Can I set up SMTP on my platform?

Yes, Our service has an SMTP API from which you can connect to our servers and send your transactional emails from your platform automatically, without having to do anything. Its integration is quick and easy.

Can I classify my SMTP emails?

Yes, you have the possibility to categorize your emails according to the type of email (notification, registration, payments, among others) and generate reports depending on the actions of each client and/or category.

What type of content is forbidden when sending emails through ClickPanda’s SMTP service?

It is strictly forbidden to use ClickPanda’s SMTP service to send any offensive material, promote illegal activities, or disturb others. It is not allowed to include:

- Emails offering or promoting illegal products or actions.
- Messages that violate anti-spam laws or regulations.
- Pornographic or sexually explicit content.

Which industries or businesses cannot use ClickPanda’s SMTP services?

Some industries generate higher abuse complaints that can affect system deliverability. Therefore, ClickPanda does not provide SMTP services to businesses related to:

- Escort or companionship services.
- Dating platforms.
- Pharmaceutical products.
- “Work from home” or “make money online” schemes.
- Gambling or betting services.
- Multi-level marketing or affiliate programs.
- Credit repair or debt elimination services.
- Loan or lending businesses.
- Social media “likes” or follower sales.
- Cryptocurrency or digital asset–related activities.

What is Opptima's relationship with ClickPanda?

Opptima is clickpanda Group's enterprise solution (ClickPanda SAS, Opptima LLC). Our SMS, Email Marketing, and SMTP services run on that same Opptima infrastructure and technology, which lets us guarantee high, stable deliverability even at lower sending volumes — without you needing to invest in infrastructure of your own.