Professional SMS Service

Create campaigns and reach your customers in just 3 steps. Buy one of our SMS packages and discover why SMS is still one of the most powerful marketing tools out there.

Profile validation is required before purchase*

Flexible SMS plans: from basic to large campaigns

For light campaigns

Ideal for small businesses or occasional campaigns.

SMS START

  • 1,000 SMS text messages

SMS ONLINE

  • 5,000 SMS text messages

SMS PRO

  • 20.000 SMS text messages

For large campaigns

Ideal for large businesses or massive campaigns.

SMS BUSINESS

  • 50,000 SMS text messages

SMS VIP

  • 200,000 SMS text messages

SMS ELITE

  • 500,000 SMS text messages

With any of these plans you get:

  • Campaign creator access
  • Unlimited contact lists
  • Shipping Monitor

Important notes:

  • Our SMS service is only available for Colombian phone numbers.
  • To use our SMS plans, you must complete a verification process with our advisors.
  • We only guarantee the deliverability of your messages according to the terms of service.

Get the perfect product with help from our experts.

To start the verification process required, you can fill out the form or contact us via WhatsApp.

Request tailored advice

With your SMS plans you get

Create your own SMS campaignhighlighted

Easily build your SMS campaign — just upload your contacts and write your message.

Use our contact list manager to pick your audience quickly and efficiently.

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SMS Delivery Reportshighlighted

Our reporting tools verify whether the numbers you add are valid and active to receive your messages.

Reports update in real-time as your campaign goes out.

Mass Messaging Platform

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Campaign Builder

Preview your SMS as you build it — so you know exactly what your customers will see.

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Delivery Monitoring

Track campaign delivery with live status updates, including open rates and performance insights.

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Unlimited SMS Contacts

Grow without limits — our plans support unlimited contact uploads so you never miss an opportunity.

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Boost Sales

SMS marketing drives direct action and product awareness. Share links, updates or promotions that turn into real sales.

Customer support representative

Need help choosing the right service?

Speak to one of our experts — we’ll help you find the perfect fit for your business.

Common Questions

We’ve got answers to all your questions on SMS

Is validation required before generating the purchase?

Yes, it is necessary that we carry out a validation of colombian documentation before generating the purchase, since it must be guaranteed that the text messages sent are not fraudulent. For this you must attach the Chamber of Commerce, RUT and Citizenship Certificate of your company's legal representative.

What number of characters are allowed?

Currently, all bulk text message providers have a maximum of 160 characters per message. If you send more than allowed, an additional text message will be sent.

How do I upload my contact list?

To do this, you just have to organize your database in Excel in .csv format, and you can also upload them manually. Always remember to place the international phone prefix (for example, +1 for the US) on all your phone numbers.

Can I send links or links within my mass messages?

Yes, you can send links, links or shorteners within your text messages, however, it is necessary to carry out a manual validation of your campaign to avoid fraudulent messages, these validations can take up to 48 hours. You can use any link shortener in the market.

What kind of content is not allowed in ClickPanda’s SMS campaigns?

ClickPanda prohibits sending any offensive material, promote illegal activities, or disturb others in its SMS campaigns. It is not allowed to include:
  • - Messages offering or promoting illegal products or actions.
  • - Messages that violate anti-spam laws or regulations.
  • - Pornographic or sexually explicit content.

Which industries or businesses cannot use ClickPanda’s SMS services?

Some industries generate higher abuse complaints that can affect system deliverability. Therefore, ClickPanda does not provide SMS services to businesses related to:
  • - Escort or companionship services.
  • - Dating platforms.
  • - Pharmaceutical products.
  • - “Work from home” or “make money online” schemes.
  • - Gambling or betting services.
  • - Multi-level marketing or affiliate programs.
  • - Credit repair or debt elimination services.
  • - Loan or lending businesses.
  • - Social media “likes” or follower sales.
  • - Cryptocurrency or digital asset–related activities.

Which countries can I send text messages to?

Currently, our SMS service is only available for numbers within Colombia. We do not offer bulk messaging to other countries, so we recommend ensuring that your recipients are located in Colombia before running your campaigns.